Frequently asked questions

A Gaylord is a large, pallet-sized bulk container made of corrugated board — typically 40″ × 48″ to match a standard pallet, in single-, double- or triple-wall construction. They ship and store bulk product, from resin pellets to produce to scrap.

Both. We stock graded used Gaylords A through D and supply new, certified boxes when you need a full published rating, a specific size, or export-clean stock. If you are not sure which makes sense, tell us the job and we will price both so you can compare.

We sell from a single pallet to full truckloads. Freight economics usually favor larger quantities, and we will always tell you the break points where the per-box price drops.

Usually, yes. We routinely build mixed loads — say Grade B double-wall for storage plus a few Grade A for customer-facing use. Mixing can affect freight efficiency, so we will lay out the trade-offs when we quote.

Send us the product, weight, how it ships or stores, and whether the box is customer-facing. We match footprint to your pallet, wall grade to the load, and condition grade to the budget. Our size guide covers dimensions, wall grades, capacities and condition grades if you want to spec it yourself.

Yes. Every used lot is inspected and photographed from the actual batch you would receive — no stock images. For large or repeating orders we can arrange a small sample so you approve real condition before committing.

Yes. If you have surplus Gaylords, cartons or overstock, send sizes, wall type, quantity and your zip. We quote fast and pick up on our own trucks — turning your empties into cash instead of a disposal bill.

It depends on size, wall grade, condition and quantity — reusable A through C stock is worth the most, and volume lifts the price. Send a quick description and we will give you a real number, not a range. Even spent boxes have value to us as clean recycling feedstock.

Anything reusable — typically Grade A through C — pays best. We also take worn Grade D and loose OCC as baling feedstock so it stays out of landfill. Wet, moldy or contaminated boxes we divert straight to recycling rather than resale.

Often the same week. We run our own regional routes out of Woods Cross, Utah, and match nationwide backhaul, so we can usually schedule a pickup window that fits your dock quickly. Tell us the location and volume and we will confirm timing.

Palletized and banded is ideal and can improve your payout, but it is not required. Tell us how the boxes are staged — flattened, standing, loose — and we will plan the pickup and the truck around it.

Grade A is like-new with clean walls and full strength. Grade B has minor cosmetic wear but full structural integrity. Grade C shows more wear and is best single-stacked for lighter loads. Grade D is end-of-life stock best suited for one more light use, dunnage or recycling. Every used box is inspected and photographed before it ships.

Condition grade (A–D) describes how worn a box is — corners, flaps, tears, moisture. Wall grade (single/double/triple) describes how it is built and never changes. A box can be triple-wall and Grade C at the same time, so always check both numbers.

The workhorse footprint is 40″ × 48″ to match a standard pallet, in heights from around 30″ to 48″. Other footprints like 48″ × 48″ and half-size boxes exist too. Volume and usable capacity depend on both footprint and height — our dimensions guide breaks it down.

As a working rule, a single-wall holds up to about 300 lb static, a double-wall about 1,000 lb, and a triple-wall about 2,000 lb, all on a supporting pallet with an even load. Boxes that move loaded are rated lower, and humidity or wear cut the numbers further. Stacking, not product weight, is usually the real limit.

For non-cosmetic storage and shipping, Grade B is the value sweet spot: full structure without the A premium. Choose Grade A for export or customer-facing loads, and C or D for internal bins, scrap collection and one-way trips. Tell us the job and we will match the grade.

Reuse beats recycling because it skips remanufacturing entirely — no re-pulping, no new water and energy. A reused Gaylord avoids roughly its full manufacturing footprint. Our Reuse Loop calculator estimates the CO₂e, water and landfill you avoid on any order.

Reuse keeps the box whole and puts it back to work as-is — the lowest-impact option. Recycling pulps the board to make new paper, which still costs water and energy. We always try to reuse a box first and only recycle it once it is genuinely spent.

Yes. We bale and recover OCC (old corrugated containers) and provide a documented diversion trail for your ESG reporting. Boxes too worn to reship or recycle cleanly become upcycled goods — nothing goes to landfill through us.

We can. We log tonnage reused, recycled and diverted from landfill and provide a paper trail you can hand to auditors. Because everything runs through email, the record is documented from the first message to the final bale.

They never hit a landfill through us. Spent corrugated is baled as clean OCC recycling feedstock, and boxes with a little character left become upcycled goods. Reuse, then recycle, then upcycle — that is the whole loop.

We arrange freight across the lower 48. We run our own regional routes out of Woods Cross, Utah, and partner with vetted carriers nationwide, including backhaul matching to cut empty miles and cost.

By weight, volume, distance and how full the trailer runs. Bigger, palletized loads move cheaper per box, and we actively match backhaul to avoid paying for empty miles. Every quote spells out the freight line so there are no surprises at delivery.

Regional deliveries out of Utah are often same-week; longer hauls depend on lane and carrier availability. We give you a real window when we quote and confirm it before anything ships — you pick the delivery slot that fits your dock.

Both. Full truckloads are the most cost-efficient way to move Gaylords, but we handle LTL and partial loads too. If a full load is close to the right economics, we will show you the break point so you can decide.

Trucks often run empty on the return leg of a trip. Backhaul matching fills that empty leg with your boxes, so you share a trip that was already happening instead of paying for a dedicated one. Less empty mileage means lower freight and a smaller carbon footprint.

Send what you need — sizes, quantities, wall type, condition and your zip — through any form on the site or by email to hello@ecoboxescali.com. A real person quotes it, usually within one business day, and once you approve we schedule freight. No account or portal required.

We price the boxes and the freight together so you see the all-in cost, typically within one business day. Quotes hold for a set window we state up front; box availability and freight lanes move, so faster approval locks better pricing.

We accept standard business payment methods and will confirm the specifics with your quote. Because every step is documented over email, your order, pricing and payment terms are all in writing from the start.

For established and repeat business customers we can discuss invoicing and terms. Tell us your volume and cadence when you request a quote and we will lay out the options.

Absolutely — many customers take the same boxes on a regular cadence. Standing orders let us reserve stock and plan freight ahead, which usually means better pricing and reliable delivery windows. Ask us to set one up.

We work by email only, on purpose: every quote, spec and pickup window stays documented from the first message. Email hello@ecoboxescali.com or use any form on the site and a real person replies within one business day.

Because boxes are a spec business, and specs belong in writing. Email keeps every size, grade, price and delivery window documented and searchable, which means fewer mistakes and a clean record for your team and ours. It is a deliberate choice, not a limitation.

A real person answers within one business day, usually sooner. You will not get a phone tree or a chatbot — just a straight answer from someone who knows boxes.

We are based at 2532 S 1560 W, Woods Cross, UT 84087, and we run regional freight routes out of Utah while serving customers across the lower 48. Being centrally located helps us keep delivery windows tight and freight costs down.

The whole lower 48. Our routes run out of Utah, but between our own trucks and a vetted nationwide carrier network with backhaul matching, we buy, sell, deliver and recycle boxes coast to coast.